Privacy policy

Last Updated: August 13, 2026

My Hobby Box ("My Hobby Box," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains how we collect, use, and disclose information when you visit our website, place an order, contact us, or otherwise interact with our services.

Information We Collect

We may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order information
  • Payment-related information
  • IP address
  • Device information
  • Browser information
  • Website activity
  • Information you provide when contacting customer support

Payment Information

Payments may be processed through third-party payment providers.

We generally do not store complete payment card numbers on our own systems.

Payment information may be processed and stored by the applicable payment provider according to its privacy and security practices.

How We Use Information

We may use information to:

  • Process and fulfill orders.
  • Process payments.
  • Ship purchases.
  • Provide order confirmations.
  • Provide tracking information.
  • Respond to customer service requests.
  • Communicate with customers about orders.
  • Prevent fraud and unauthorized transactions.
  • Maintain website security.
  • Improve our website and services.
  • Analyze website usage.
  • Comply with applicable legal obligations.

Marketing Communications

If you subscribe to marketing communications, we may use your email address to send promotional messages, product announcements, or other marketing communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication.

Sharing Information

We may share information with service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • E-commerce service providers
  • Website hosting providers
  • Fraud prevention services
  • Analytics providers
  • Marketing service providers
  • Customer support providers

We may also disclose information when required by law or when reasonably necessary to protect our customers, business, property, rights, or services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential website functions.
  • Remember preferences.
  • Understand website usage.
  • Analyze traffic.
  • Improve website performance.
  • Support marketing and advertising activities.

You may be able to manage cookies through your browser or device settings.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain records, and enforce our agreements.

Children's Privacy

Our website is not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us.

Your Privacy Rights

Depending on where you live, you may have privacy rights under applicable federal or state law.

Depending on applicable law, these rights may include the ability to request access to, correction of, or deletion of certain personal information.

To submit a privacy request, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

My Hobby Box
379 Goldcliff Circle
Washington, DC 20002
United States

Phone: +1 202-544-6921
Email: support@myhobbybox.com