Frequently Asked Questions

What products do you sell?

We sell football trading card products, including Hobby Boxes, Mega Boxes, Blaster Boxes, Breaker's Delight Boxes, and sealed Cases.

Do your products contain guaranteed cards?

No. Trading card products generally contain randomized contents determined by the manufacturer.

Unless a product listing specifically states otherwise, we do not guarantee a particular player, autograph, rookie card, insert, parallel, or card value.

Do you ship internationally?

No. My Hobby Box currently ships within the United States only.

How long does shipping take?

Orders are generally processed within 1–3 business days.

Typical delivery after shipment is approximately 3–7 business days, although delivery times can vary.

Can I return an unopened Hobby Box?

Eligible unopened and factory-sealed products may be returned according to our Return & Refund Policy.

Please contact us before sending a return.

Can I return a box after opening it?

Opened or unsealed collectible products are generally not eligible for return solely because of dissatisfaction with the contents or the cards received.

What if my order arrives damaged?

Contact us as soon as possible and provide your order number and photographs of the damaged product and packaging.

What if I receive the wrong product?

Contact us with your order number and photographs of the product received. We will investigate and determine the appropriate resolution.

Can I cancel my order?

Contact us as soon as possible after placing your order.

We will make reasonable efforts to cancel orders that have not yet shipped. Once an order has shipped, cancellation may no longer be possible.

How can I contact My Hobby Box?

Email: support@myhobbybox.com
Phone: +1 202-544-6921

Address:
379 Goldcliff Circle
Washington, DC 20002
United States