Warranty Information

Last Updated: August 14, 2026

At My Hobby Box, we sell genuine, factory-sealed football trading card products from established manufacturers and distributors.

Because trading card products are collectible items, warranty coverage may depend on the manufacturer and the specific product.

Manufacturer Warranty

Trading card products may be subject to the manufacturer's own warranty, guarantee, replacement program, or customer service policy.

If a product has a confirmed manufacturing defect, missing contents, damaged components, or another issue that may be covered by the manufacturer, My Hobby Box may assist you in contacting the appropriate manufacturer.

Manufacturer policies, eligibility requirements, and claim procedures may vary by product.

Sealed Products

Our Hobby Boxes, Cases, Mega Boxes, Blaster Boxes, and Breaker's Delight Boxes are sold as factory-sealed products.

Once a sealed product has been opened, My Hobby Box cannot guarantee the contents or value of the cards inside.

Opening a product does not create a warranty or guarantee for:

  • A specific player
  • A specific card
  • An autograph
  • A memorabilia card
  • A rookie card
  • A numbered card
  • A specific parallel or insert
  • A particular card value

The contents of sealed trading card products are determined by the manufacturer.

Card Condition

Trading cards may have minor manufacturing variations or imperfections, including:

  • Centering variations
  • Minor surface imperfections
  • Printing variations
  • Edge or corner imperfections
  • Color or printing differences

Such characteristics may occur during the manufacturing process and do not necessarily constitute a product defect.

Damaged Products

If your product arrives damaged, please contact us as soon as possible.

Please provide:

  • Your order number.
  • A description of the damage.
  • Clear photographs of the product.
  • Photographs of the shipping packaging and shipping label.

Please keep the original packaging until the issue has been resolved.

Manufacturer Claims

If the issue appears to be a manufacturer-related defect, we may request additional information, photographs, proof of purchase, or other documentation required by the manufacturer.

Some manufacturers may require customers to submit claims directly to them.

What Is Not Covered

This warranty information does not cover issues resulting from:

  • Opening or tampering with a sealed product.
  • Customer misuse or improper handling.
  • Damage occurring after delivery.
  • Normal manufacturing variations.
  • Dissatisfaction with randomized card contents.
  • The perceived monetary value of cards received.
  • Failure to receive a particular player, card, autograph, insert, or parallel.

Our Commitment

We will make reasonable efforts to assist customers with legitimate product issues and manufacturer-related claims.

Nothing in this Warranty Information is intended to limit any rights or remedies that cannot legally be excluded under applicable federal or state law.

Contact Us

My Hobby Box
379 Goldcliff Circle
Washington, DC 20002
United States

Phone: +1 202-544-6921
Email: support@myhobbybox.com